Patient Information

Coronavirus 13.03.20

Important information about the coronavirus (COVID-19)

 The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. 

The Chief Medical Officer has announced that the country is moving into the ‘Delay’ stage of the response to coronavirus from Friday, 13th March 2020.

 The new advice issued by the Chief Medical Officer is as follows:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.


Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay At Home advice can be found here

 Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

More information can be found on the NHS website here.


Walsall Talking Therapies Service

Self-referral Guide

This service is for people registered with a Walsall GP surgery

Freephone: 0800 953 0995 or Website:

What is Talking Therapy?

Talking therapy is a type of treatment that involves talking to a therapist about your thoughts and feelings to help manage depression and anxiety symptoms. The purpose of talking treatments is to help you understand your feelings and behaviour better, and to change your behaviour or the way you think about things.

You will be contacted by telephone initially to offer a brief screening assessment of 20-30 minutes.  Your needs/difficulities will be discussed and what type of therapy might be best for you.  Alternative services may also be suggested if they are better suited to your needs.

For therapy to work you need to be committed and motivated to attend all sessions offered.  

For more information visit Website:  or Freephone: 0800 953 0995 

Help in a crisis

If you are worried about the immediate safety of yourself or someone that you know, you should contact the Emergency Services on 999.

For alternative support with low level mental health concerns, you can call Samaritans on 116 123, SANEline on 0300 304 7000, NHS Direct on 111 or the GP surgery.

Planning a Pregnancy

What to do

These are the things to do before pregnancy, make your pregnancy and baby healthier.

These are the things to do before pregnancy make your pregnancy and baby healthier.

For further information visit Tommy's website

Alternatively book an appointment with the practice nurse at Stroud Practice on 01922 423580



Dementia Connect

Dementia Connect

A new personalised dementia support service from Alzheimer's Society.

A free personalised service that connects anyone affected by dementia to the support you need, when you need it. Not just people with dementia but carers, family and friends too.

How Dementia Connect can help you

Dementia affects everyone differently, so support is tailored to your individual needs.  The Dementia Advisers provide direct support as well as signposting to other local services. It is never easy for a patient to tell their story, so they only ever ask you to tell it once.

Support provided can include:

  • Advice on how to cope and live with dementia
  • Tips for making a home dementia friendly
  • Help navigating social services
  • Advice on legal documents and Lasting Power of Attorney
  • Connection to dementia groups within local communities

Phone support

The Dementia Advisers are available on the phone to give the support you need. They will offer you the option of regular calls to keep in touch and help meet changin needs.

Support Line Opening Hours

Monday -Wednesday 9.00am -8.00pm

Thursday - Friday 9.00am-5.00pm

Saturday-Sunday 10.00am-4.00pm

Online Support

Online support is available round the clock through the website. The online community Talking Point offers anyone dealing with dementia the chance to chat with others in a similar situation.   You can read, download and order support materials and search for local dementia services in your area through the dementia directory.

Face to Face Support

The local Dementia Advisers go out and meet people the community to offer further support, practical advice and information, from someone who understands what they're going through. 

Get support today

T: 0333 150 3456