Patient Information

Domestic Abuse Support and Help in a Crisis

Domestic Abuse Support

If you are struggling with your situation at home, speaking to your GP could help! They can refer you to a specialist service to support you.

 

You can also call Black Country Womens Aid directly for support in Walsall:

  • T: 0121 552 6448 (24 hour line)
  • 07384466181 (Text/WhatsApp)

Available Mon-Fri 9am-9pm.

 

Help in a Crisis


Suicidal feelings, self harm, panic attacks, flashbacks, hypomania or mania or psychosis (such as paranoia or hearing voices)


Contact our new 24-7 mental health support line which is available for Black Country residents of all ages:


0800 008 6516 or

text message 07860 255281


24 hours a day 7 days a week

Kooth - Online Mental Wellbeing Community 11-26 year olds

Kooth offers free, safe and anonymous online support for young people aged 11-26.

Available:

  • Monday – Friday 12pm – 10pm
  • Saturday – Sunday 6pm – 10pm

Visit the website to chat to friendly councsellors, read articles written by young people and join live moderated forums.

www.kooth.com

Podiatry Self Referral

Do you have a problem with your feet?

If you meet any of the following criteria, you can now refer yourself, without the need to see your GP.

  • Ingrowing toe nail (for removal)
  • Rheumatoid arthritis with foot pain 
  • Diabetes with foot issues (nails/callus/corn)
  • Foot wounds and ulcers
  • Foot pain whilst walking/standing
  • Neurological conditions
  • Leg/foot circulation problem

Contact Podiatry Team on 01922 270380 or feet.walsall@nhs.net for a form

Walsall Talking Therapies Service

Self-referral Guide

This service is for people registered with a Walsall GP surgery

Freephone: 0800 953 0995 or Website: www.dwmh.nhs.uk/ttwalsall

What is Talking Therapy?

Talking therapy is a type of treatment that involves talking to a therapist about your thoughts and feelings to help manage depression and anxiety symptoms. The purpose of talking treatments is to help you understand your feelings and behaviour better, and to change your behaviour or the way you think about things.

You will be contacted by telephone initially to offer a brief screening assessment of 20-30 minutes.  Your needs/difficulities will be discussed and what type of therapy might be best for you.  Alternative services may also be suggested if they are better suited to your needs.

For therapy to work you need to be committed and motivated to attend all sessions offered.  

For more information visit Website: www.dwmh.nhs.uk/ttwalsall  or Freephone: 0800 953 0995 

Help in a crisis

If you are worried about the immediate safety of yourself or someone that you know, you should contact the Emergency Services on 999.

For alternative support with low level mental health concerns, you can call Samaritans on 116 123, SANEline on 0300 304 7000, NHS Direct on 111 or the GP surgery.

Forward Carers

DO YOU CARE FOR SOMEONE WHO COULD NOT MANAGE WITHOUT YOUR HELP?

Forward Carers is here to help you on:

Forward carers offers a wide range of services for carers living in the West Midlands:

  • Caring at home
  • Respite care
  • Caring for yourself
  • Finding local support groups
  • Money matters & benefits
  • Adaptions and aids in the home
  • Housing & residential care
  • Carer wellbeing programmes from mindfulness to yoga
  • Online Support 
  • Coping with bereavement
  • Or if you just need someone to talk to then they can help

 ARE YOU A CARER?

A carer is someone who provides or supervises a substanitial amount of care on a regular basis of a child, relative, partner or neighbour who is unable to manage their own illness, disability, frailty, mental distress or impairment.

Please let the practice know if you are a carer. We can offer you a health check and advice. We will also support you with information and signpost you to other services.

The Bereavement Help Point

St Giles Hospice Care 

For anyone who has been touched by grief, past or present, directly or indirectly, pop in and see how they can help.

At the Bereavement Help Points there will be information on how to cope with all aspects of losing a relative or friend, and if they don't have information to hand they will endeavour to get it for you or point you in the right direction.

Why not drop in for a chat and a cup of tea with one of the support volunteers.

Advice and information is offered on emotional, practical and social support.  

Bereavement Help Points in Walsall

Furzebank Worship Centre, Rosedale Infants School, Willenhall, WV12 4EG - 1st and 3rd Friday of the month between 10.00am and 12.00pm  

Rushall Community Centre, 10 Springfields, Walsall, WS3 1JX - Tuesday between 10.30am and 12.30pm

Please check the St Giles website for the most up-to-date information on individual Help Points https://www.stgileshospice.com/bereavement-help-point 

alternatively contact the Supportive Care Team on 01543 434536 or Email: sct@stgileshospice.com 

 

 

Walsall Residents Funeral Service

This service is available to anyone who has to arrange the funeral for a deceased resident of the Borough, who is to be buried at one of the Borough's cemeteries or cremated at Streetly Crematorium.

The service aims to provide a simple, dignified funeral at a specially agreed fixed price.

In order to provide a dignified funeral service for the residents of the Borough, the council has appointed the long established firm of:

If you are struggling to pay for the cost of a funeral, you may be eligable for help from the government, you need to be getting or making a claim for one of the following benefits:

  • Income Support
  • Income Based Jobseekers Allowance
  • Income-related Employment and Support Allowance
  • Pension Credit
  • Housing Benefit
  • The disability or severe disability element of Working Tax Credit
  • One of the extra elements of Child Tax Credit
  • Universal Credit

To obtain advice contact your local Benefits Office who can arrange an interview or can send the claim form SF200 assistance with funeral payments.

 

GoodSam Referral

NHS Volunteer Responders has been set up to support the NHS and the care sector during the COVID-19 outbreak.

This programme enables volunteers to provide care or to help a vulnerable person, which is permitted under the new rules announced by the Government on 23rd March 2020. Volunteers may be asked to show the active task they are responding to if asked.        

If you are vulnerable and need support please call your GP surgery who can refer you to GoodSam .

Self-referral: 

Self-referrals can also be made by calling the support team on 0808 196 3646. A friend or a family member can also request support on the individual's behalf with consent. 

GoodSam volunteers:

  • Community Response volunteer: This role involves collecting shopping, medication or other essential supplies for someone who is self-isolating, and delivering these supplies to their home.
  • Patient Transport volunteer: This role supports the NHS by providing transport to patients who are medically fit for discharge, and ensuring that they are settled safely back in to their home.
  • Check-in and Chat volunteer: This role provides short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation.

Planning a Pregnancy

What to do

These are the things to do before pregnancy, make your pregnancy and baby healthier.

These are the things to do before pregnancy make your pregnancy and baby healthier.

For further information visit Tommy's website https://www.tommys.org/pregnancy-information/planning-pregnancy/12-things-do-when-trying-baby

Alternatively book an appointment with the practice nurse at Stroud Practice on 01922 423580

 

 

Heart Care - The road to recovery

Heart Care is a local charity which provides cardiac rehabilliation and after care to people who have suffered a heart attack, undergone heart surgery or surgical intervention or suffer from other coronary heart conditions.

Through a unique programme of monitored physical excercise and expert advice, patients can return to a normal active life.

Heart care prefers to start patients on any of programmes as soon as possible and for cardiac patients within 6 weeks of their myocardial infarction or coronary artery surgery.

Patients can be referred to Heart Care by their GP, Practice nurse, Hospital consultant, Local hospital or Tertiary centre. Client ages range from 18-93.

Contact details:

Access to NHS Dentistry

Dentistry is currently limited during the pandemic as all dentists have been asked to stop all routine “face-to-face” dental care.

However, if you need urgent dental care, help is at hand:

Call your dental practice:

They will give you advice over the telephone and make arrangements for you if you need to be seen.

If you don’t have a dentist, find your nearest dentist and call them. You can search for your nearest dentist at:

If you’re deaf, you can:

  • Use the NHS 111 British Sign Language service: interpreternow.co.uk/nhs111
  • Call 18001 111 on a textphone

Dementia Connect

A new personalised dementia support service from Alzheimer's Society.

A free personalised service that connects anyone affected by dementia to the support you need, when you need it. Not just people with dementia but carers, family and friends too.

How Dementia Connect can help you

Dementia affects everyone differently, so support is tailored to your individual needs.  The Dementia Advisers provide direct support as well as signposting to other local services. It is never easy for a patient to tell their story, so they only ever ask you to tell it once.

Support provided can include:

  • Advice on how to cope and live with dementia
  • Tips for making a home dementia friendly
  • Help navigating social services
  • Advice on legal documents and Lasting Power of Attorney
  • Connection to dementia groups within local communities

Phone support

The Dementia Advisers are available on the phone to give the support you need. They will offer you the option of regular calls to keep in touch and help meet changin needs.

Support Line Opening Hours

Monday -Wednesday 9.00am -8.00pm

Thursday - Friday 9.00am-5.00pm

Saturday-Sunday 10.00am-4.00pm

Online Support

Online support is available round the clock through the website. The online community Talking Point offers anyone dealing with dementia the chance to chat with others in a similar situation.   You can read, download and order support materials and search for local dementia services in your area through the dementia directory.

Face to Face Support

The local Dementia Advisers go out and meet people the community to offer further support, practical advice and information, from someone who understands what they're going through. 

Get support today

T: 0333 150 3456

W: www.alzheimers.org.uk/dementia-support-services

E: dementia.connect@alzheimers.org.uk

 

 

 

 

 

Physiotherapy - Self Referral Guide

A team of specialist Musculoskeletal Physiotherapist striving to provide high quality physiotherapy care across the Walsall community who aims to restore movement and function to an optimal level when someone is affected by an injury or musculoskeletal illness.

Clinics are held at Aldridge, Bloxwich, Bentley, Willenahll, Rushall, New Invention, Walsall and Walsall Wood.

Patients do not need to see their GP or require a referral from the GP before they attend.

  • Advance booking by phone: (Lines are open 09:00am - 16:30pm Mon-Fri) - 0121 568 4311
  • Advance booking by email: physio@walsall.nhs.uk

Please mention your full name, address, date of birth, contact number and NHS number only if know.

 

 

One Walsall Social Prescribing Service

Who is eligible for this service?

Adults ages 18+ with two or more complex/long-term health and/or mental health conditions and an identified need for additonal social support, beyond statutory provision.

Contact details:

One Walsall is an independent charity with a 30 year history of supporting voluntary and communication action in the borough.

Family Hubs

What’s on at our Walsall Family Hubs 

Walsall 4 Locality hubs provide a welcoming space where children, young people ages 0-19 and up to 25 for those young people with additional needs and their can go to get advice and support when they need it, our Family Hubs are in the heart of local communities where services have come together providing one ‘front door’ access to get help and to talk to someone in a safe space about sensitive things that maybe worrying them.

Services who have come together such as Midwives, Health Visitors, School Nurses, Speech & Language, Early Help, Childrens Social Care, DWP Housing and Police.

The 4 family’s hubs are;

  • North Locality Hub, 275 Blakenall Lane, Blakenall, Walsall WS3 1HJ
  • South & Central Locality Hub, Birchills Street, Walsall, WS2 8NG
  • West Locality Hub, Ilmington House, Crescent Road, Wednesbury, WS10 8AE
  • East Locality, 13 Silver Court, Brownhills WS8 6HA

There are a range of free activities for families with children aged 0- 5 years this term such as;

 Saturday Stay and Plays

  • Emotion, Anxiety and SEND Workshop
  • Father’s workshops
  • Dads Stay and Plays
  • First Aid Sessions for families
  • Coffee and chat mornings – to come along and shape our family hub.

Email: familyhubs@walsall.gov.uk